Privacy Policy
Last updated: 9 August 2025
At The Fork Tales, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
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1. Information We Collect
We may collect the following information when you interact with us:
- Personal details: name, email address, phone number, postal address
- Order information: products ordered, delivery address, payment details
- Website usage data: IP address, browser type, pages visited (via cookies or similar technologies)
- Communication history: messages or enquiries you send us
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2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Respond to your questions and enquiries
- Send updates about your order or our products (only if you’ve opted in)
- Improve our website and services
- Meet our legal obligations (e.g., tax records)
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3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties who help us run our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Delivery and courier services
- Website hosting and analytics providers
These third parties are required to keep your data safe and only use it for the agreed purpose.
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4. Cookies
Our website uses cookies to improve your experience, track website usage, and remember your preferences. You can control or disable cookies through your browser settings, but some website features may not work as intended.
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5. How We Store and Protect Your Data
Your personal data is stored securely and only for as long as necessary to fulfil the purposes above or to meet legal obligations. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
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6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate information
- Request deletion of your data
- Restrict or object to processing of your data
- Withdraw consent where we rely on it
To exercise your rights, please contact us using the details below.
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7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
The Fork Tales
Email: theforktales@outlook.com
Phone: 07513808008
Address: NEED TO CONFIRMÂ
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.